|The Midcounties Co-operative will re-open all 78 of its high street travel agency branches, including two in Lincolnshire and one in Rutland, on 12 April 2021, following the easing of lockdown restrictions. |
Formerly “Co-operative Travel”, the travel agency business has introduced a new name – “Your Co-op Travel” – ahead of the shops re-opening.
Natalie Turner, Head of Retail for Your Co-op Travel, said: “We’re hugely excited to be re-opening our branches on 12 April. We can’t wait to welcome customers back into the branches and to be able to offer them that, all-important, face-to-face contact with a travel expert again.”
Your Co-op Travel offers one of the widest selections of holidays on the high street. The established travel agency business is not tied to any particular tour operator or service provider, which means customers are always offered the best holiday deal for them, as well as truly independent travel advice.
“It’s a confusing time for holidaymakers, right now,” continued Turner, “and that’s why it’s never been more important to book with an experienced and trusted travel agent. For customers’ peace of mind, we are offering flexible payment options, free child places as well as free changes and cancellations, low deposits and cash refunds within 10 days, as part of the Co-op Holidays Promise*.”
The new “Your Co-op Travel” name forms part of a wider Midcounties Co-operative adoption of the “Your Co-op” branding, which will see all the society’s sub-brands re-named “Your Co-op Food”, “Your Co-op Childcare”, “Your Co-op Pharmacy”, “Your Co-op Broadband”, “Your Co-op Mobile”, “Your Co-op Energy”, “Your Co-op Funeralcare”, and “Your Co-op Travel”.
Customers of the Your Co-op Travel branches in in Oakham (Inside Your Co-op Food, Burley Road) and Market Deeping (7 The Precincts) will not see an immediate change to the “Co-operative Travel” signage on the shop fronts but, over time, they will be re-branded “Your Co-op Travel”. The Carrick Travel agency in Grantham** (14 Guildhall Street) will retain its existing name and branding.
“As one of the UK’s largest independent consumer co-operative societies, we’re fully owned by our members and the new “Your Co-op” name really reflects that idea of belonging to the members,” said Turner.
“Our purpose is to serve our members and our success is down to building great connections with our customers, member-owners and the communities in which we operate. Our members have a direct say in the decisions we make, whether that is shaping our long-term business strategy or choosing how we support their local communities.”
Your Co-op Travel has also refreshed its cooptravel.co.uk website for holidaymakers who want to browse offers, find inspiration and book online. Enhancements include the addition of a Covid Travel Service section to give our customers confidence and guidance when they book, and a refresh of the website’s search function.
The cooptravel.co.uk website’s new Covid Travel Service section features information on testing, the latest updates from the FCDO, a guide to what to expect when you travel, an extensive frequently asked questions page and the all-important travel checklist.
about Your Co-op Travel
As part of Your Co-op, a family of businesses operated by The Midcounties Co-operative, which is one of the UK’s largest independent consumer co-operative societies, Your Co-op Travel is proud to offer one of the widest selections of holidays on the high street. The travel agency is not tied to any particular tour operator or service provider, which means customers are always offered the best holiday deal for them, as well as truly independent travel advice. Your Co-op Travel’s 78 branches are located right across England’s mid counties, from Nottinghamshire down to Somerset, providing award-winning service and specialist knowledge to their local communities.
In addition to the extensive branch network, customers can book their holidays online with Your Co-op Travel at www.cooptravel.co.uk.
Your Co-op Travel is a member of ABTA and holds an ATOL license, providing full holiday protection for customers.
For more information, go online at www.cooptravel.co.uk or call 01922 908 389.